![]() First of all, we have to distinguish between intelligent assistance, IA. I think it’s pretty straightforward, Phil. Maybe you could share a bit more of your views and opinions here? ![]() The fact that governments and society need to take a stronger viewpoint, even a stronger regulatory viewpoint in the impact of technology on society and jobs and that sort of thing. Phil: In terms of the way you see things going in the AI space, you’ve come up with some very interesting thoughts around Digital Ethics. And, of course, a lot of that has to do now with big data, artificial intelligence, cloud computing and digital transformation. So we help companies, organizations and governments, to reinvent how they do things-what they’re going to be in five years. There is about 25 of us and we’re essentially what we call futurizing businesses. And now I run this company called The Futures Agency. Then over the years, the last 15 years, I’ve branched out into media, marketing, advertising and then ultimately, of course, technology and software. Then I wrote a book called “The Future of Music,” which led to me being called a futurist. So basically I realized I was very good at seeing things ahead of time a little bit. I think I realized in about 2001, when everybody went bankrupt that my vision was better than my implementation. It was an interesting time, but I was too early and ahead of my days. ![]() But I started as a musician and producer, and then in the late ’90s I went on the Internet and I did a bunch of music startups. Gerd Leonhard: CEO of The Futures Agency: It’s a long story. ![]() But maybe before we start, could you give me just a little bit about your background and how you’ve ended up as such a visionary in the Artificial Intelligence (AI) Space these days? Great to have you on the HfS platform today! We’re very excited to have you join us at Cognition, our coming flagship event in New York this September. Phil Fersht, CEO and Chief Analyst, HfS: Good evening, Gerd. So we sat down with Gerd to get his critique of the future of technology, the emerging quagmire surrounding Digital Ethics and the true potential of Artificial Intelligence.o and how this will all potentially impact our jobs, our societies, our lives, and our humanity… To this end, at HfS we are thrilled to have persuaded Gerd Leonhard, CEO of The Futures Agency, to keynote our HfS Summit, “Cognition: Welcome to the Future of Services”, September 14 – 16, 2016 in White Plains, New York. This is our goal, this September, in White Plains, New York, where we are, once again, bringing together the diverse stakeholders of the operations and services industry to get past the fear, and find the inspiration to drag us out of this transition phase, in which we currently find ourselves. With human brain power and computing power on collision course to become one, the enmeshing of human behaviour and thought processes with self-learning and self-remediating cognitive systems is set to confuse, frighten and – ultimately – inspire us to change our whole approach to managing our technology investments, making data meaningful, collaborating with work colleagues and creating new business models. Now we have finally managed to get past that frightfully riveting conversation about doing some rudimentary process automation with our invoice processing and customer collections (aka RPA 1.0), we can finally get to the heart of what new technology capability – much of which is already here – is really doing to our world. Futuring Gerd Leonhard will keynote at HfS’ Cognition Summit this September
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